SATCOM Transmissions Analyst

Job Description

Description

The SATCOM Transmissions Analyst will support the planning, engineering, provisioning, and implementation of satellite-based telecommunications networks and services. The Analyst will coordinate with the Regional Satellite Support Center (RSSC), Contingency Exercise Branches (CONEXs), Defense Information Systems Agency (DISA), deployed units, service components, and combatant commands to assist in the validation of military satellite access requests (SARs), gateway access requests (GARs), and commercial satellite communications requirements. The Analyst will review published satellite access and gateway access authorizations for discrepancies and disseminate to the appropriate/impacted customers, review all Authorized Service Interruptions (ASIs) affecting satellite based communications and assets; correct and clarify discrepancies in narrative. Author ASIs on behalf of CENTCOM components for CENTCOM directed actions, and file/record/manage SATCOM mission information in multiple databases. Maintain and update CENTCOM CCSD Portal with SATCOM circuit and terminal identification information in accordance with SAA, GAA, and DISA TSOs. In addition, the Analyst will be required to:

• Conduct satellite based interference characterization, obtain operational impact analysis from affected components/reporting authorities, and assist satellite providers/satellite vendors in identifying potential sources of satellite based interference.
• Track and assist in the resolution of link outages/degradations and track non-communications impacting interference to resolution.
• Proactively monitors satellite network connectivity with existing toolsets. Engage satellite network operation centers to resolve outages.
• Use Remedy ticketing system to track and report all SATCOM problems and incidents impacting satellite links and terminals. Perform trend analysis of Remedy tickets.
• Prepare presentations to brief CENTCOM leadership on pertinent SATCOM events and issues.
• Evaluate analytically and systematically, problems of workflows, organization, and planning and develops appropriate corrective action plans.
• Maintain and update various SATCOM interconnectivity network diagrams using Microsoft Visio.

Qualifications

Education

• Bachelor's degree in Computer Science, Computer Engineering, or related field and 5 years of experience required.  
  An equivalent combination of education and experience from which comparable knowledge and skills may be acquired will be considered.

Required Skills

• COMP TIA Sec + certification required.
• This position is deployable: Possibly up 10% travel required.
• Experience supporting customers' needs in large, medium, and small-scale operational environments and use all available resources.
• Knowledge of the USCENTCOM Area of Operations is required.
• Working knowledge of Microsoft products like Outlook, Word, Excel, Power Point, and MS Project is preferred.
• Working Knowledge of ITILv3 based Incident & Change management ticketing system like Remedy is preferred.
• Strong interpersonal and presentation skills for interacting with team members and customers.
• Demonstrates strong analytical and problem solving skills in making the appropriate technical decisions.

Overview

SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are more than 26,500 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a respectful work culture based on diversity, equity, and inclusion that values all contributors. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.