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Business Process and Operations Manager

Job ID: 2210053
Location: CHANTILLY, VA, United States
Date Posted: Aug 10, 2022
Category: Program Management
Subcategory: Project Analyst
Schedule: Full-time
Shift: Day Job
Travel: Yes, 10 % of the Time
Minimum Clearance Required: TS/SCI with Poly
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No Remote
Benefits: Click here

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Job Description

Description

SAIC is seeking a highly motivated individual to aid customer organization's Chief of Staff and Director's Action Group (DAG) in managing program office-level processes and products central to business and acquisition operations.  This position requires a daily presence with high-level customers and provides advice to program office leadership on program office governance documents, training programs, communication, management information system support and procurement, and records management plans. This position requires an active TS/SCI with CI Poly to start.

Functions include:

  • Manage SPO training program for over 100 Government employees.  The training program includes, but is not limited to a quarterly orientation course, a web-based SPO learning center, and routine brown bag sessions for topics deemed timely or of special focus.
  • Manage routine and out-of-cycle updates to the SPO Program Management Plan (PMP), which defines the organizational structure, mission, goals, responsibilities, and management controls used for the management of SPO programs.
  • Manage maintenance of existing and creation of new SPO Operational Instructions, which are key documents used to capture and define the way the program office does business.
  • Facilitate permissions management on mail groups, web sites, and shared drives.
  • Facilitate procurement of management information/IT hardware, software, and services to maintain continuous SPO operations and liaises with COMM personnel to resolve requests with minimal input from the customer.
  • Plan and organize quarterly SPO all hands forum.
  • Serve as backup to DAG lead in receipt, tracking, coordinating, and submission of TIER taskings.

Qualifications

Qualifications

  • Bachelors or ten (10) years or more of related experience
  • Knowledge of NRO organizational structures and NRO processes/policies
  • Excellent critical thinking and organization skills with ability to plan, track, and maintain due dates for multiple taskers and products central to SPO business processes
  • Strong attention to detail and exemplary writing and editing skills
  • Ability to comfortably manage multiple tasks/projects/processes of varying complexity while anticipating schedule conflicts and deliver on commitments on-time
  • Ability to work collaboratively with personnel from multiple functions and at all levels of the customer organization
  • Exemplary customer service and interpersonal skills
  • Superior judgement and tact in complex, sensitive, and/or contentious situations

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

Overview

SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are more than 26,500 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a respectful work culture based on diversity, equity, and inclusion that values all contributors. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.

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